For Password Reset, The digital signature subscriber(User) should initialize / format the token and shall get the digital signature certificate re issued from the respective Certifying Authority (CA) for the balance validity period after proper authentication procedure.

Users are hence requested to Initialize the token as per steps in this - Check Steps to Initialize the Token & get in touch with your Certifying Authority (CA) or Digital Signature RA / Vendor for re issuance of certificate.

This procedure is as per CCA IVG Guidelines For protection of crypto token against 'PIN reset compromise'.